Return & Refund Policy

Return & Refund Policy

Returns are accepted within 3 days only if the package is unopened.

Opened, used, damaged, or tampered perfume products are not eligible for return or refund. For hygiene and product integrity, fragrance items must remain sealed and in their original unopened packaging.

To request a return, please contact HAVEN SCENTS WhatsApp support at +971 52 364 9087 within 3 days of receiving the order. Our team will review the request and guide you through the next steps.

Return approval may depend on order details, product condition, and confirmation that the package has not been opened.