FAQ

Frequently Asked Questions

Do you offer Cash on Delivery?

Yes. HAVEN SCENTS offers Cash on Delivery across the UAE where available.

Do you offer card payment?

Yes. Card Payment is available through the checkout payment options.

How long does delivery take?

Delivery timing may vary based on location, order details, and delivery schedule. You can contact WhatsApp support for current delivery information.

What is the return policy?

Returns are accepted within 3 days only if the package is unopened. Opened or used products are not eligible for return.

Are the perfumes authentic?

Yes. HAVEN SCENTS focuses on authentic perfumes from trusted brands and collections.

How can I contact support?

You can contact HAVEN SCENTS through WhatsApp / contact support at +971 52 364 9087.